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 Are you closed on holidays?

Our technical support is available 24/7/365. However, there may be a slightly longer response...

 Basic requirements of an e commerce

What are the requirements for an e-commerce?   If you make a plan to start your own online...

 Can I connect to your VPS and dedicated servers via mobile phone?

Yes, you can connect to the server via mobile phone.

 Can I have more RDP sessions in my Windows server?

By default, two concurrent sessions are available for Windows RDP. If you want more, you must...

 Can I install any software in the VPS server if I have a license?

Yes, you can install any legal software (including SQL Server) in your VPS.

 Can I run Android Emulator on your VPS?

Yes, if you need to run Android Emulator, please contact our support team to enable the Hyper-V...

 Can I speak to someone by phone?

We provide 24*7 support by email and live chat at the moment.

 Can I use my own ISO for my server?

Yes. If you order a Basic or upper Linux VPS plan, you can customize your Linux Operation System....

 Can I use your server to send out marketing emails?

We do not restrict email marketing, but we will not provide support if your server/IP is...

 Can theme color in wordpress are customizable?

Can I customize my theme colors in wordpress?   Yes, you can customize your wordpress theme via...

 Can we use your VPS or dedicated server for gaming?

Yes, you can run games on our VPS or dedicated servers. But we do not have the hardware graphic...

 Can you change the primary IP for my VPS or dedicated server?

No. The primary IP cannot be changed, but you can order additional IPs with a price of...

 Difference between number of websites and domain name hosted

The number of websites: --> The number of websites means you can create n number of websites...

 Do you block any TCP/UDP ports in your network?

 Do you offer a free trial for your VPS or dedicated servers?

Sorry, we do not offer free trail in VPS hosting plans

 Do you offer any money-back guarantee?

Yes, we offer a 30-day money-back guarantee for a shared hosting plan, Please note that the setup...

 Do you offer any network and server uptime guarantee?

Yes, we offer a 99.9% uptime guarantee for our network and all our servers.

 Do you provide cPanel?

No. We provide SolidCP for Windows servers and ISPConfig for Linux servers. If you want cPanel...

 Do you support ASP and ASP.NET?

Yes, We fully support Active Server Pages (classic ASP) and ASP.NET.

 Do you support ASP.NET applications that use Codebehind?

You will have to upload the *.aspx, *.asmx, *.dll (into the /bin directory), web.config files to...

 How can I point my domain names to your VPS servers?

You can set up DNS and email service in your VPS server, and then change the DNS records and...

 How do I view my invoices?

Please log in to our client billing center and click on "My Invoices" to view all your invoices.

 How long does it take for you to reply to correspondences?

Generally, we respond to most emails within an hour. You can also get assistance from our staff...

 How long will it take to set up my server?

The delivery time for VPS servers is less than 6 to 8 hours (within 30 minutes in most cases).

 How to edit wordpress menu?

How to edit the WordPress menu?   To edit the WordPress menu go to WordPress dashboard ->...

 How to make sure that wordpress is secure?

How to make sure that WordPress is secure? Follow the below steps to ensure that the WordPress...

 How to speed up wordpress website?

How can I speed up my wordpress website?   There are lots of ways you can speed up your...

 How to verify domain for google G-Suit

How to verify your domain for google G-SUIT?   This article will show you the step-by-step...

 Is your VPS self-managed?

Yes. But our experienced staff is always here and willing to help you with any kind of problems...

 Remote administration for IIS manger.

Remote Administration for IIS Manager   Introduction Remote management of IIS 7.0 and above...

 What are the key features of drupal 8

what are the key features of drupal 8?   The following is the important key features of drupal:...

 What is RDAP protocol?

Registration data access protocol (RDAP):   What is RDAP?   Starting on August 26, 2019, the...

 What is the difference between a VPS and a dedicated server?

A VPS shares hardware and network resources with others on the same host. It depends on a host...

 What is the difference between a caching plugin and a CDN for wordpress? Both are needed?

What is the difference between a caching plugin and a CDN for WordPress? Both are needed?   A...

 What is the setup fee? Can you waive it?

Our staff needs some time to set up your Windows VPS initially. The one-time setup fee cannot be...

 What payment methods do you accept?

Currently, we accept Visa, MasterCard, American Express, JCB, Discover, Diners Club, PayPal, If...

 When is your technical support available for current clients?

We offer technical support 24 hours a day, 7 days a week, 365 days a year.

 Where is your data center?

Our data centers are located in Dallas, Texas, USA.  

 what is Difference between SSL and TLS?

Difference between TLS and SSL? TLS  and SSL both are cryptographic protocols to secure...

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